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my ethernet port for the new zedborad does not show any lights with cable plug?

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Dear all,

Please read my email! The ZedBoard I got from AVNET worked correctly except the ETHERNET port that never connected and I contacted Avent within two days of receiving the board precisely 3rd February 2017.

 

I thought it was technical issue of software but the port does not light up and no networking working at all. I personally bought this board for my  dissertation not a university and I have only 3 weeks to start making up reports for my design/implementation.

 

Please how do I change this board?

 

I don't have time to go round circles.. You can confirm from Analog devices where I bought the RF transceiver(AD-FMCOMM4-EBZ) : the forum (EngineerZone). They started assisting me from Feb 3rd. Because of how I reported it, We thought it was software issue--but when I made it clearer, they confirmed that there is no IP and as I observed the lights on the Ethernet port was off in-spite of cable plugged in to PC and board.

 

I don't think you have not got my point here. My work is at a dead end without the ETHERNET port; because my work involves HIL from SIMULINK.

 

Please let me know how to package the board back for Ethernet port fix or a replacement; since I don't have time.

 

 

Please any  response?, I need someone  to contact me with details of what I can do to send it.

 

Regards.

 

 

-Wills

 

 


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